Privacy Policy

Last Updated: November 1, 2024

Herbal Groups Inc. ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products. Please read this policy carefully to understand our practices regarding your personal information.

  1. Information We Collect
  • Personal Information: When you place an order or create an account on our website, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.
  • Non-Personal Information: We may collect non-personal information about you whenever you interact with our website. This information may include your browser type, IP address, and other technical details.
  1. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including sending order confirmations and updates.
  • Respond to customer service requests and provide support.
  • Personalize your shopping experience and improve our website.
  • Send you promotional emails and special offers, if you have opted in to receive such communications.
  • Improve our website performance and customer service.
  1. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website, conducting our business, and servicing you (such as payment processing and shipping).
  • Legal Obligations: We may disclose your information if required by law, or if we believe such action is necessary to comply with legal processes, protect our rights, or prevent fraud.
  1. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

  1. Cookies

We use cookies to enhance your browsing experience and gather information about visitors and visits to our website. You can choose to disable cookies through your browser settings; however, disabling cookies may limit your access to certain features of our website.

  1. Your Choices
  • Opt-Out: You may opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email.
  • Access and Correction: If you would like to access, update, or delete your personal information, please contact us at support@herbalgroups.com.
  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies to understand how they collect, use, and share your information.

  1. Children’s Privacy

Our website and services are not intended for children under 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will delete that information as soon as possible.

  1. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, and the date of the latest revision will be updated at the top of this page. Please review this policy periodically for any changes.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Herbal Groups Inc.
9413 Vanalden Ave,
Northridge, CA 91324
Email: support@herbalgroups.com

By using our website, you consent to this Privacy Policy and the collection and use of your information as described herein.